Privacy Policy
Last Updated: 01/01/2025
Glass Creative ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, process, and manage your personal information when you interact with our website or services. This policy also outlines your rights under the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following information:
Personal Information: Name, email address, phone number, and business details when you fill out forms or contact us.
Usage Data: IP address, browser type, pages visited, and other analytics to improve our website and services.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience.
2. How We Collect Information
We collect data through the following methods:
Information you provide directly when contacting us or signing up for our services.
Automated technologies like cookies and server logs.
Third-party tools such as analytics platforms (e.g., Google Analytics).
3. Why We Collect Your Information
We use your data to:
Provide, manage, and improve our services.
Respond to your inquiries or requests.
Send marketing and promotional emails (with your consent).
Ensure the security and functionality of our website.
4. Sharing Your Information
We only share your data when necessary and with trusted third parties, including:
Service providers who support our operations (e.g., payment processors or hosting services).
Regulatory bodies if required by law.
We do not sell your data to third parties.
7. Data Retention
We use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.
6. Cookies
As a user in the European Economic Area (EEA), you have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data ("right to be forgotten").
Restriction: Limit how we process your data.
Portability: Obtain a copy of your data in a usable format.
Objection: Object to certain data processing activities, such as marketing.
To exercise these rights, please contact us at info@glasscreative.co.uk
We retain your personal data only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
5. Your Rights Under GDPR
We implement robust security measures to protect your data, including encryption, firewalls, and regular security assessments. However, no online transmission is entirely secure.
8. Data Security
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
If you have any questions or concerns about this Privacy Policy or your data, please contact us on info@glasscreative.co.uk
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect data from minors.